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Built for clarity. Designed for results.

Digital Marketing Services.

Effective digital marketing is not about individual channels, it’s about how they work together. We design and deliver integrated digital marketing programs that align strategy, media, content, and optimisation into a single, accountable system.

Search engine optimisation, built for durable growth.

Search engine optimisation is not about chasing rankings. It’s about building a digital presence that search engines can trust and users can rely on. At 28K, we approach SEO as an infrastructure play, aligning technical foundations, content intent, and authority signals to create visibility that strengthens with age.

Our work starts by understanding how your audience discovers, compares, and decides. From there, we design SEO systems that support those journeys: structuring sites for clarity, shaping content around real questions, and ensuring every optimisation effort serves a clear commercial purpose.

Strategy sessions with our experts can help you define the key target personas, their motivations and pain-points. Our signature three-point objective discovery process can help you identify the right audience and craft messaging that engages prospective customers and drive more leads at a lower cost for your business.

Social advertising that earns attention, not just impressions.

Social media works when it respects how people actually behave. Feeds are fast, attention is scarce, and trust is earned in seconds. At 28K, we design social advertising around that reality, creating campaigns that feel native, relevant, and worth engaging with.

Our focus is not on chasing reach for its own sake. We build social strategies that connect message, creative, and audience context, ensuring ads appear at the right moment, with the right tone, and a clear reason to care. That means strong hooks, disciplined creative direction, and targeting that reflects real intent rather than vanity metrics.

How we approach Digital Marketing

Good digital marketing is less about activity and more about clarity.

Most marketing underperforms not because of a lack of channels, but because of a lack of focus. We start by understanding what actually needs to move the business forward, who the audience is, what decisions they are trying to make, and where digital can genuinely influence those moments.

Our approach is measured, integrated, and commercially grounded. Digital marketing should create momentum, not complexity. The goal is consistency, direction, and outcomes that compound over time, not constant reinvention.

Google Ads & PPC, run with intent.

Paid search is powerful because it captures demand at the exact moment it exists. But without discipline, it quickly becomes inefficient, bloated, and reactive. At 28K, we treat Google Ads as a precision tool, not a default spend.

Rather than chasing constant change, we focus on stability and decision-making. Keyword selection is deliberate. Budgets are aligned to outcomes. Optimisation is driven by data and judgement, not trends or automation for its own sake. This creates paid search programs that are predictable, accountable, and commercially sound.

60% Increase in ROAS While Scaling Media Spend by Over 150%

We transitioned Seton Australia from Smart Shopping to Performance Max, restructuring feed signals, audience layering, and conversion prioritisation. The shift delivered a significant uplift in return on ad spend while enabling aggressive budget scaling without sacrificing efficiency across high-value product categories.

700+ Leads Per Month with a 50% Reduction in Cost Per Lead

We managed Google Search campaigns to promote postgraduate IT courses, focusing on intent-led keyword structuring, quality score optimisation, and disciplined ad testing. The result was sustained lead volume at scale, strong enquiry quality, and materially lower acquisition costs across priority programs.

3.2M+ Impressions and 45% Lift in Branded Search Demand

We delivered Google Ads branding and awareness campaigns to promote Paxus’ recruitment services and job initiatives, using a mix of search and display formats to maximise reach and recall. The campaigns generated strong engagement and drove a sustained uplift in inbound enquiries across key industry sectors.

featured work

featured work

Websites designed to support decisions.

A good website doesn’t try to do everything. It guides people to the next step with clarity and confidence. At 28K, we design websites as structured experiences, balancing aesthetics, usability, and performance so visitors understand what you offer, why it matters, and what to do next.

We don’t treat websites as static deliverables. They are living platforms that need to scale, integrate with marketing channels, and evolve with the business. The result is digital experiences that feel considered, credible, and effective, not overdesigned, underperforming, or quickly outdated.

Featured Clients

Trusted by established brands and ambitious organisations to deliver thoughtful, performance-focused digital work.

Working with 28K has been a great experience. Their commerciality and high-quality work really stand out. The web design and marketing they did for us not only look fantastic but have also delivered solid results for our business. The whole process was smooth, and the team is responsive, professional, and genuinely easy to work with. If you’re looking for a design partner who knows their stuff and adds real value, I’d definitely recommend the team at 28K.

Ben Schutte-MalouffGM, Telebuds

Highly recommend 28K - They did an awesome job in re-branding and developing our website. There are a lot of agencies out there, but what sets 28K apart is that they listens to what the client wants and then deliver.

Sehaj ChawlaMarketing Lead, HealthScreen

28K completely transformed our digital presence. From website design through to social media execution, everything was strategic, polished, and built with performance in mind. The team understood our business quickly and delivered work that not only looked great but actually drove results. They’re not just designers or marketers — they think like partners.

Dolly S.GM, Grove Health

We’ve had an outstanding experience working with the team at 28K. The team is incredibly helpful, responsive and always goes the extra mile to provide personalised support and advice. The quality of their work is excellent, they take the time to understand your needs and deliver tailored solutions that really make a difference. It's rare to find a web development and marketing partner who combines technical expertise with such genuine customer care. Highly recommended.

Dan WortleyGM, UEC

Great working with 28K, they provided practical advice and nothing was impossible. We have high standards and 28K team delivered a professional website at a reasonable rate.

Angela PoonGM, Performance Intelligence

28K’s been amazing to work with. Sharp team, zero fluff, and powerful results. They got our brand straight away and delivered big. Super responsive, clear comms, and actually know what they’re doing. Highly rate them.

Rohan RFounder, Tender 360

28K is an amazing agency. They've developed for multiples project for me and each time they create beautiful products, communicate well and manage the whole process smoothly. I would highly recommend everyone seeking digital marketing or website development help to approach 28K. Fair, reasonable and good outcomes.

Rizul MVP, General Atlantic

One way of making a business advance is when you find a suitable partner. 28K has supported a few of our digital marketing aspects in Google ads and SEO for close to 5 years now, and we are contented with their work. They are very knowledgeable, proficient and easy to work with!

Benjamin hanCo-founder, Qanvast

28K helped us optimise our ad campaigns, improve our SEO, and drive more qualified traffic to our website. Thanks to their support we were able to generate on average 70-100 leads to our business per month through a combination of organic and paid search and improving our sales conversion due to better quality leads.

Anfernee ChansamoothMarketing Lead, Hub Australia

Digital marketing resources from our knowledge library

July 12, 2026 in Digital Marketing Services

28K Announces Strategic Partnership With National Health Experts

28K has formed a strategic partnership with award-winning healthcare advisory firm National Health Experts to provide healthcare organisations with a more integrated pathway from business concept and operational design through…
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January 3, 2026 in Digital Marketing Services

The Hidden Trade-Off Between Efficiency and Scale in Marketing

Discover expert strategies and actionable insights to optimize your website’s performance. This comprehensive guide dives deep into essential tools, best practices, and advanced techniques to elevate your online presence and…
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January 3, 2026 in Digital Marketing Services

The Real Reason Creative Fatigue Happens

Discover comprehensive insights and expert analysis in this in-depth guide, designed to deepen your understanding and empower your decision-making with actionable strategies and detailed research findings. Perfect for readers seeking…
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January 3, 2026 in Digital Marketing Services

Marketing strategy for businesses expanding from Australia

Discover comprehensive insights and expert analysis in this in-depth guide, designed to empower you with actionable strategies and fresh perspectives. Whether youre a beginner or seasoned pro, this resource unlocks…
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January 3, 2026 in Digital Marketing Services

Digital marketing regulations Australian businesses should know

Discover expert strategies and actionable insights in this comprehensive guide designed to elevate your WordPress experience. From customization tips to performance optimization, unlock the full potential of your site with…
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January 3, 2026 in Digital Marketing Services

Digital marketing challenges for Australian businesses in 2026

Discover expert insights and practical strategies in this comprehensive guide designed to elevate your understanding and mastery. Dive deep into key concepts, actionable tips, and industry trends to stay ahead…
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January 3, 2026 in Digital Marketing Services

Enterprise Performance Marketing: A Comprehensive Guide to its Future in 2026

Immerse yourself in this comprehensive guide to WordPress, unraveling its endless possibilities. From understanding the basics to mastering advanced techniques, this resource caters to both beginners and seasoned users seeking…
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January 3, 2026 in Digital Marketing Services

Comparing Performance Marketing Agencies and Traditional Digital Agencies

Dive into our comprehensive guide and explore the depths of WordPress. This resource provides an extensive look at functionality, themes, and bookings, streamlining your website management experience and amplifying your…
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January 28, 2021 in Digital Marketing Services

Five Simple Tips to Improve Conversions

Sometimes when online businesses begin to notice a decline in their online conversion rates, before thinking laterally about what the catalyst attributing to the decline may be they delve into…
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January 28, 2021 in Digital Marketing Services

Email marketing is dead. Or is it?

Once the cutting edge marketing tool, email marketing was pushed aside by many for newer and hipper social channels. Now with so many, in Australia the majority, using smartphones email…
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July 28, 2019 in Digital Marketing Services

The five mobile metrics that matter for your business

As the growth of mobile continues, it’s important to track the users that are accessing your website or content from their device in the same way you track those that…
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July 25, 2019 in Digital Marketing Services

Customer Reviews: Why They Matter

Customer reviews are powerful sellers, so it’s understandable that they would be one of the most sought after strategies to online retailers and business owners. Trust is an issue on…
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July 14, 2019 in Digital Marketing Services

Diversification is Essential to your Digital Marketing Strategy

Any good investor will tell you not to buy into just one share. The same can be said of your digital marketing strategy. 77% of business to business marketers say…
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July 3, 2019 in Digital Marketing Services

Marketers need to learn to sell to their CEOs

There’s no CEO in their right mind who, if given the choice, will reduce budget to digital marketing – presuming all the facts have been presented and the business case…
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July 2, 2019 in Digital Marketing Services

Why the power of analytics makes traditional marketing outdated

It’s a lengthy conflict – digital marketing vs. traditional marketing. Since the advent of the Internet, the two have been locked in battle. And when you’re considering where to place…
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June 30, 2019 in Digital Marketing Services

The digital marketing metrics you should care about

There’s a million marketing metrics floating around on the web. But the CEO of your company isn’t going to care all that much about Likes and Follows. If you’re a…
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June 26, 2019 in Digital Marketing Services

Ensuring business profitability

The main challenge encountered by businesses today is identifying appropriate methods of measuring the success of online activities and determining which acquisition sources deliver higher value to the business. The…
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June 10, 2019 in Digital Marketing Services

The Three Big Advantages of Digital Inbound Marketing

Inbound marketing requires a steady stream of content that is engaging and enduring. It’s no easy feat to constantly come up with new content; inbound marketing is a strategy that…
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June 7, 2019 in Digital Marketing Services

How to make your marketing results focused

Sometimes it’s difficult to understand how marketing works. There’s a range of activities done in a way that’s hard to see and measure, creating visibility and engagement across your website…
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June 1, 2019 in Digital Marketing Services

How to prove your marketing ROI

Demonstrating that marketing is effective can be a challenging task. Sometimes marketing activities don’t have a clear outcome, or are part of a wider strategy, and are difficult to measure.…
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June 1, 2019 in Digital Marketing Services

Why Digital Marketing Works

Many traditionalists are not entirely convinced of the effectiveness of  digital marketing. Perhaps it seems too simple or too straightforward. But here’s how we know it works: Data You know…
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May 25, 2019 in Digital Marketing Services

Using the Element of Scarcity in an Offer

When you first run a campaign, you will have established some goals you hope to achieve at the end of it. A lot of the time, this will involve capturing…
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May 22, 2019 in Digital Marketing Services

How to think up great blog topics and killer content

We all likely have a sense of the importance of content – the blogs, multimedia, infographics or other information you share on your website or social media. Content shapes the…
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May 20, 2019 in Digital Marketing Services

How to Align Content to Different Stages of the Buying Cycle

Different customers have different expectations in terms of offers. Generally, customers who are at different stages of the buying cycle can be separated into three broad categories. The first category…
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May 16, 2019 in Digital Marketing Services

Marketing Automation for Lead Generation?

Automated marketing – should you do it? Reservations are understandable, it comes from a universal dislike of automated answering machines and pre-recorded voice messages that big companies use in lieu…
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May 5, 2019 in Digital Marketing Services

How to Nurture Leads

Capturing leads is only half of the work – what good are they if you can’t convert them? For small businesses especially, whose resources may not be as plentiful as…
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April 27, 2019 in Digital Marketing Services

Why you should consider hiring a digital marketing agency?

Why are digital marketing agencies growing so rapidly and why might you need one? Consider the growth of one area of potential marketing in particular - social media. Throw back…
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April 25, 2019 in Digital Marketing Services

Seven tips for getting website visitors to do what you want

Website design and copywriting is as much about psychology as anything else these days. Within the nuanced art of influencing your website visitors to take actions that benefit everyone involved,…
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April 25, 2019 in Digital Marketing Services

How to Use Your Blog to Generate Leads

The great thing about online marketing is the wealth of resources available to businesses. Whatever you may be trying to achieve, there’ll be more than one solution. Blogs can serve…
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April 16, 2019 in Digital Marketing Services

Spend Smart on Lead Generation

No company’s budget is limitless. The challenge that marketers face is spending the money they have in an efficient way to produce optimal results. Equipping staff with the relevant skills Perhaps…
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April 13, 2019 in Digital Marketing Services

The Most Common Digital Marketing Mistakes

Digital marketing is an efficient and content-focussed form of marketing that requires long-term planning and nurturing. It’s a nuanced science form, and takes time to perfect. Here are 4 of…
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April 13, 2019 in Digital Marketing Services

How to Choose a Digital Marketing Agency

Thanks to the digital landscape, opportunity to connect with customers has never been easier – if you can get their attention that is. Between 2008 and 2018 there has been…
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April 13, 2019 in Digital Marketing Services

What is Marketing Automation?

The day in the life of a marketing professional ranges from high-level content strategy development to the minutiae of responding to Facebook comments and likes to trolling Google analytics data.…
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April 12, 2019 in Digital Marketing Services

Online Reputation Management and how to manage it

When it comes to their online presence, many businesses are apathetic towards the internet after hearing it can at times present itself to be ruthless in tarnishing the reputation of…
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April 4, 2019 in Digital Marketing Services

Turning your leads into customers with email marketing

Email marketing attracts a large amount of a marketer’s spend, and drives the best conversion rates for websites. But for your email campaign to be a winner, you have to…
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March 17, 2019 in Digital Marketing Services

Writing Copy That Converts

The biggest challenge to online marketers is creating copy that is effective and produces real, tangible results. Here are some of the ways you can write copy that converts. Know…
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March 17, 2019 in Digital Marketing Services

B2B Lead Generation Best Practices

It’s incredibly important for businesses to focus on their B2B lead generation campaign. This is because the kinds of leads generated are high-quality leads critical to a business’ success. There’s…
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March 14, 2019 in Digital Marketing Services

Digital Marketing vs. Traditional Marketing

You see traditional marketing every day – the printed advertisements in your newspapers or magazines, the catalogues that fill your mailbox, and the grinning faces that sell you products through…
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March 13, 2019 in Digital Marketing Services

How to use Digital Marketing for a Niche Business

With global industries targeting audiences on an international scale, finding an effective digital marketing strategy for a niche business can seem daunting without proper tools. Offline-advertising dominates traditional marketing strategies,…
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March 9, 2019 in Digital Marketing Services

Three Kinds of Offers that Generate Leads

One of the biggest challenges that marketers face is introducing their brand to new consumers. Not only to introduce new customers to your company, but to generate leads that can…
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March 7, 2019 in Digital Marketing Services

Lead Generation Tips for Start-Ups

Managing a business is tough , but it’s even harder when you’re just starting out. With so many already-established competitors, how can a start-up make their mark in the industry…
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February 20, 2019 in Digital Marketing Services

Three Inbound Marketing Stats that Will Surprise You

Inbound marketing has been lauded for its ability to generate leads. But what level of gains are we really looking at? To illustrate the power of inbound marketing, here are…
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February 18, 2019 in Digital Marketing Services

Generating Leads with Email Marketing

There are plenty of lead generation techniques, and email marketing remains one of the most direct and effective ways to generate and capture new leads. One of the reasons email…
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February 15, 2019 in Digital Marketing Services

The Three Big Challenges of B2B Marketing

In general, B2B marketing requires a lot more work. Basically, the more you put into your campaigns, the higher quality your leads will be. Because of this, B2B marketing does…
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February 7, 2019 in Digital Marketing Services

How to build customer profiles to reach the right audience

One of the biggest challengers for marketers is making sure their work does not fall on deaf ears. As a business owner, you need to understand your target market in…
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February 4, 2019 in Digital Marketing Services

Why you need to measure your blog metrics

The conventional wisdom of every marketing agency around is that you absolutely need a content strategy – and for good reason. A content strategy, and the production of the actual…
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February 2, 2019 in Digital Marketing Services

Three Innovative Lead Generation Content Ideas

Being in a “content rut” is similar to having writer’s block – when you can’t think of new and fresh topics to share with your customers. Sometimes, being in a…
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January 31, 2019 in Digital Marketing Services

The Rise of Personalisation

As technological capabilities increase on the Internet, so to do the innovations that many websites and companies offer. Personalisation of websites is fast becoming an essential feature for most major…
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January 30, 2019 in Digital Marketing Services

Nurturing your prospects with the power of data

The depth and breadth to which metrics can measure is incredible - even free tools are able to gain a wide variety of valuable insights into the behaviour of visitors…
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January 21, 2019 in Digital Marketing Services

The Bandwagon Effect

Humans have a tendency to mimic the behaviour of others. There is safety in numbers and consumers have a tendency to trust the opinion and reviews of their peers. This…
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